112 thoughts on “Universal Jobmatch: Log in problems

  1. how do these people get public funding?!!! worst website ever… government wants employers to provide jobs and bangs on about job centre plus yet has incompetent people running this on tax payers money hence why they don’t care. They should scrap this and leave it to some 15 year who would host a better recruitment website service from their bedroom …. absolute joke.. guess I will have to find said 15 years old to advertise the 6 urgent vacancies we need filling… what a waste of an hour of my time!!!!!!!!

  2. Bad enough having to sign up to this (after much pressure from the job centre. You no sign, you get sanction):but after having correctly signed up, it will not let me log in, neither my password nor my user if no have changed. Still sends me “job alerts” though! Why should I incur the cost of phoning the help line! Phoning any gov helpline involves listening to Vivaldi’s “four seasons” “spring” over and over again! Aaaah…..!

  3. Everytime try to login to account error occurred keeps coming up.Then you get messages fro. DWP saying you need to access your account to be entitled to continue your benefits. How do these people sleep at night don’t they realise that stopping people’s entitlement causes heart ache and missery to those individuals affected.

    • Try using a different brower.Say Chrome as that is quite reliable. Then go to the top right hand bit and you will see a box with black lines. There is an Incognito Tab. Click that and try again. Sometimes also there is a bug in it and you have to wait a few hours.The stupid UJ Mismatch is going as their rubbish contract will be ending…

  4. When I log into the job universal it says not recognised please try again later or contact the help desk it’s so annoying when job centre are on your back like a ton of bricks please help

  5. the job centre person said to apply for the jobs on jobmatch she gave me the ref number but it won’t let me go to the jobs how do I apply for tbem

      • Can you please give me the Help-Desk`s number, if you have it? As i have been blocked out of universal jobmatch! “thanks”

      • Universal Jobmatch Telephone: 0845 601 2001; Telephone (Welsh): 08456014441; Textphone: 08456012002. Lines Open: Monday to Friday, 8am to 6pm.

      • if you go onine to GOV.UK they have a UJM Shambles Jobmatch helpline. What helps me is going on Chrome and going Incognito

  6. cannot log into my account. haven’t changed password… using google chrome and tried on incognito mode… don’t really want to have to phone up to sort it. what do it do?

    • Universal Jobmatch Telephone: 0845 601 2001; Telephone (Welsh): 08456014441; Textphone: 08456012002. Lines Open: Monday to Friday, 8am to 6pm.

  7. i cant log on to my job match account,as I keeps telling that there a problem with it. I cant get it on my ipad or any other computer and I don’t no how to set it up

  8. This universal job site is impracticable. Half an hour ago sent new id no and I created a new password. Acknowledged from the other end that a message would be sent to my email to activate new id and password but didn’t come through. Whoever is running this site get your act together. It’s well seen its not your welfare at stake here. A primary school class could programme a much better site. I know 😞 I am not the only one who is experiencing this same problem. Get this sorted out for me. Others have not succeeded in getting this site dispense
    Of.my time 3 hours have been wasted. Had enough! I shall bring this site out of existence. Only takes the one. To quote the recent prime minister Cameron quote why would I plough my way through this shite. End of quote

    • Hi Reginald Cartwright. I too have been having problems with universal job site for quite a few weeks. I can say that try not to get too anxious about this as the Job Centre cannot sanction a claimant by Law as long as the claimant can provide other evidence of using other web sites to look for employment. And of course also other means of looking for employment. It is up to the DWP to help the claimant when having problems but my local Job Centre plus told me it wasn’t. Try to contact the help desk at universal job site where you will be given a reference no and a text of your grievance. I talked about this further with my local job centre and despite my co-workers face going scarlet at my information he agreed that as long as I could proove using other sites to look for work as all of those sites including universal job match take from each other. Please do not worry about being sanctioned because if you follow the above you shall be alright. I am however dismayed that Monster.com who run this site of Universal Job Match has had their contract extended by the DWP despite the wide publicity of this site being impractible. We all have to stick together ! Elaine

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